Have you ever imagined a world with an infinite amount of storage available and accessible to everyone? A place where everyone in the world can easily access their data from anywhere at any time via any means (e.g., mobile phones, tablets, PCs, smart devices, etc.). Did you ever desire a universally accessible storage system to record all the knowledge known to mankind or to store all the data collected from all the scientists in the world for them to collaborate upon? Do you want to be part of a team that strives to bring these to reality?

If so, the Microsoft Azure Storage team is what you are looking for. We are building Microsoft’s cloud storage solution - Microsoft Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world. We continue to have tremendous hockey stick growth, we have many Exabyte’s of data stored, and are designing and building systems for Zettabyte scale to support demand growth for the coming years.

As a Service Engineer on the Azure Storage team, you’ll work on varied tasks and projects. The primary focus for this role will be to troubleshoot/debug/automate new hardware validation systems which will accelerate the velocity of new hardware enablement. We are part of a massive distributed system so the individual will need expertise in debugging complex multi system issues as well as identifying ways to continuously scale. You will face challenges of monitoring, analyzing, and designing for ever-growing data needs of our customers and for ensuring data privacy, protection and compliance. This opportunity will allow you to develop your technical skills in cloud services and storage, accelerate career growth, and provide an opportunity to work in a highly dynamic, flexible, and globally distributed team.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You’ll implement high-performance solutions across teams while maintaining a quality checklist with minimal help. You’ll also monitor telemetry data and perform analyses to identify patterns that reveal errors and unexpected problems.

• You will respond to incidents by identifying the level of impact, troubleshooting basic issues, deploying the appropriate fixes, and implementing automations to prevent recurring issues. You’ll also follow prescriptive guidance for security, privacy, and compliance standards.

• You will collaborate within and across teams by proactively and systematically sharing information. You’ll also support your work with others by proactively managing dependencies.

• You will improve the development and operations of systems, platforms, or product features by sharing insights and best practices. You’ll do this by participating in design reviews, incident drills and debriefs, and regular meetings.

• Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.

• Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Qualifications

Required Qualifications:

• 1+ years technical experience in software engineering, network engineering, or systems administration

• OR Bachelor's Degree in Computer Science, Electronics and Telecommunication or related technical discipline

Other Qualifications:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 1+ years technical experience in software engineering, network engineering, or systems administration

• OR Bachelor's Degree in Computer Science, Electronics and Telecommunication or related technical discipline AND related field AND 1+ year(s) technical experience in software engineering, network engineering,or systems administration

• OR Master's Degree in Computer Science, Information Technology, or related field.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .