Overview: We are seeking a highly motivated and detail-oriented Collection Agent to join our team. As a Collection Agent, over 90% of the collections are low stress/pressure because of our strategic process Accounts Receivable Specialist Roles and Responsibilities include: - Follow the mortgage process on every job - Follow full collection process until money is collected - Call every customer every week - Meet/exceed criteria set for accounts aged 90+ days - Meet with supervisor weekly or more often to discuss/plan collections issues - File & appear in small claims court as needed - Follow post court process Accounts Receivable Specialist Requirements - Must have 2 years of collections experience. - Must have some customer service experience. - Must have excellent written, verbal and phone communication skills. - Must have a valid Driver s License - Must be able to pass a criminal background screening. - Must be completely open to change and self-improvement. - Helpful to understand basic construction terms/practices. - Helpful to have experience/understand mortgage claims processes Job Type: Full-time Pay: $35,000.00 - $45,000.00 per year